POSITION: Program Assistant
RESPONSIBLE TO: LCCF Executive Director and Board of Trustees
IMMEDIATE SUPERVISOR: LCCF Executive Director  – Part-time, Hourly (Average of 25 hours per week) Includes occasional nontraditional hours

To provide professional assistance to the Executive Director; to help administer the implementation of Board policies, procedures, and plans toward the accomplishment of the Foundation’s goals; to support the Board of Trustees for the operation, growth, and development of the Foundation and to assist with the day-to-day Foundation’s office needs.  This position is responsible for Foundation database management.

MINIMUM QUALIFICATIONS:

• Possession of a high school diploma or high school equivalency. Associate degree or higher preferred.
• Proficiency in Microsoft Office
• Possession of a valid Michigan Driver’s license
• Successfully pass a criminal background check

Skills:

Knowledge of online marketing and communication platforms (i.e. website management, Constant

Contact, Facebook, Instagram, Twitter, etc.) preferred.

• Use of standard office equipment

Abilities:

• Ability to prioritize, multi-task, and exercise initiative
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret and explain policies and procedures.
• Keep accurate records and perform basic math calculations.
• Adhere to timelines/deadlines
• Must be able to work under limited supervision, taking initiative when necessary.
• Remain composed in stressful and difficult situations
• Exercise sound judgment in handling confidential information
• Conduct self in a professional, respectful, and civil manner at all times

Character:

• Is trustworthy, possesses a positive attitude, and has a strong work ethic
• Pays attention to detail and maintains personal and professional integrity.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; stand and walk. The employee must occasionally lift and/or move up to 15 pounds.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Manage the Foundation Bromelkamp Akoya Software Database suite of products, including,:
  • Maintain CRM (AkoyaGo)
  • Facilitate and implement online scholarship and grant application process
  • Analyze, integrate, and implement new Akoya products
  • Develop custom reports, track gifts and event participation, maintain mailing lists
  • Facilitate staff development and training for akoyaGO software implementation
  • Serve as the point of contact for support, training, and product updates

• Internal Accounting and Gift/Payment Processing
  • Process all gifts and payments to the Foundation
  • Generate donor and fund holder gift acknowledgement letters
  • Track capital campaigns
  • Create and maintain custom reports as needed

• Correspondence/Reporting
  • Assist in the preparation of publications (e.g. Annual Report, marketing materials, newsletters, etc.)
  • Maintain mailing and email lists
  • Create reports from CRM to Excel, analyze insights and data metrics
  • Assist in maintaining the Foundation website and creating content for social media accounts

• Special Events
  • Assist in the development, preparation, and running of Foundation events and programs

• General Clerical Duties
  • Assist with troubleshooting of software and computer issues
  • Provide clerical and secretarial support
  • Provide support for initiatives and funds held by the Foundation

• Other
  • Positively represent the Foundation at all times.
  • Report for work on-time as scheduled.
  • Perform duties & responsibilities in accordance with Foundation policies and procedures.